Cite
as "Posted on AILA InfoNet at Doc. No. 02081344 (Aug. 13, 2002) ." The
Immigration and Naturalization Service has submitted the following information
collection request for review and clearance in accordance with the Paperwork Reduction
Act of 1995, Pub. L. 104-13 and the Privacy Act of 1974 as amended, and Pub. L.
93- 589.
INS now provides case status to individuals and their representatives
by request through an INS toll phone line or walk-in at INS local offices. INS
proposes to implement case status online service that will provide case status
of an immigration or naturalization action to customers (and their representatives)
via an interactive voice response system on a toll free, 1-800 line or a web-based
application. Individuals or their representatives will look up status on the Internet
by typing in the receipt number of the submitted form or through interaction on
a toll-free telephone line. For individuals or organizations such as law firms
and non-profit organizations that represent many individuals and their respective
cases, the INS proposes to implement a capability for each requestor to develop
their own log of pending cases on the web. The log will include multiple receipt
numbers that correspond to individuals' cases. A requestor will have access only
to a non-attributable case status receipt number.
INS will provide an
option for the requestor to receive email notification of status. The requestor
would query the system and, if desired, request email notification of further
status changes. This option reduces the number of times that a customer must access
the system for case status.
The proposed information collection is published
to obtain comments from the public and affected agencies. Comments are encouraged
and will be accepted for sixty days until October 15, 2002. Written comments
and suggestions from the public and affected agencies concerning the proposed
collection of information should address one or more of the following four points:
(1) Evaluate whether the proposed collection of information is necessary for the
proper performance of the functions of the agency, including whether the information
will have practical utility; (2) Evaluate the accuracy of the agencies estimate
of the burden of the proposed collection of information, including the validity
of the methodology and assumptions used; (3) Enhance the quality, utility,
and clarity of the information to be collected; and (4) Minimize the burden
of the collection of information on those who are to respond, including through
the use of appropriate automated, electronic mechanical, or other technological
collection techniques or other forms of information technology, e.g., permitting
electronic submission of responses. Overview of this information
collection:
(1) Type of Information Collection: New information collection.
(2) Title of the Form/Collection: INS Case Status Service Online. (3) Agency
form number, if any, and the applicable component of the Department of Justice
sponsoring the collection: No Agency Form No. (File No. OMB-33). National Customer
Service Center, Immigration and Naturalization Service. (4) Affected public
who will be asked or required to respond, as well as a brief abstract: Primary:
Individual or households. The INS proposes to implement an electronic website
as a part of the Customer Relationship Interface System (CRIS) initiative. The
system will allow individuals or their representatives to request case status.
The INS proposes to permit the requestor to look up status by entering on a website
the receipt number of the submitted action. (5) An estimate of the total number
of respondents and the amount of time estimated for an average respondent to respond:
1,000,000 responses at 4.5 minutes (0.75) per response. (6) An estiamte of
the total public burden (in hours) associated with the collection: 75,000 annual
burden hours.
If you have additional comments, suggestions, or need a
copy of the proposed information collection instrument with instructions, or additional
information, please contact Richard A. Sloan 202-514-3291, Director, Regulations
and Forms Services Division, Immigration and Naturalization Service, U.S. Department
of Justice, Room 4034, 425 I Street, NW., Washington, DC 20536. Additionally,
comments and/or suggestions regarding the item(s) contained in this notice, especially
regarding the estimated public burden and associated response time may also be
directed to Mr. Richard A. Sloan.
For a complete text of
the proposed rule, please click here.
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